Terms of Use

1. Introduction

Welcome to Ona.Chat! By accessing or using our services, you agree to these Terms of Use ("Terms"). Please read them carefully.

2. Definitions

• "User": Any individual or entity using our services.
• "Services": The SaaS solutions provided by Ona Chat to optimize business operations.
• "Platform": The web and mobile applications where our services are offered.

3. Use of Services

3.1 Eligibility

Users must be of legal age and have the legal capacity to enter into binding contracts.

3.2 User Responsibilities

Users agree to:

• Use the platform in compliance with applicable laws.
• Provide accurate and up-to-date information.
• Keep account credentials secure and confidential.

3.3 Payment

Subscriptions to paid plans require valid payment methods. Fees are billed according to the chosen plan and are non-refundable except where required by law.

4. Account Creation

To access our services, Users must create an account with accurate personal and/or business information. We reserve the right to suspend accounts for any misuse or fraudulent activity.

5. Intellectual Property

All platform content, software, and related intellectual property are the exclusive property of Ona Chat S.L. or its licensors. Users may not copy, distribute, or modify content without express written permission.

6. Privacy

Your use of our services is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.

7. Modifications

We may modify these Terms at any time. Updated Terms will be posted on the platform, and continued use constitutes acceptance.

8. Termination

We reserve the right to suspend or terminate access to the platform for violations of these Terms.

9. Limitation of Liability

We are not liable for indirect, incidental, or consequential damages. Our total liability will not exceed the fees paid in the last 12 months.

10. Governing Law and Jurisdiction

These Terms are governed by Spanish law. Any disputes will be resolved in the courts of Barcelona, Spain.